Pro-active team who go the extra-mile to get things done. Collaborative
spirit, efficient project management, work effectively across a global
research network. Nice team, ability to work in a multicultural
They provide great service, not just a great product. Epichem stands behind their product and readily shares its expertise.
We loved the one-on-one conversations about strategies and results, the
expertise and professionalism of the staff, the quality of work
produced, the ability to utilise Epichem staff in discussions with IP
attorneys and their friendliness and flexibility.
Epichem are easy to work with, eager to help when things don’t go to plan, and highly responsive.
Mr Tan (Head of Analytical Services) was very helpful with short
turnaround times and small sample sizes. He made the whole process very
easy and took the time to explain the more technical details to us. Very
Epichem was great to work with: very friendly, responsive to our needs,
and efficient. I particularly liked that the regular project updates
were delivered without having to be requested.
Epichem provided prompt and expert response after enquiry, quick packing
and delivery, competitive price. In particular, we liked the in-depth
characterization documentation supplied for the reference material.
The communication was very good and easy. Work was carried out in a timely manner even with a very very tight deadline.
The work was very accurate and they informed us of any notice while working, and the result report is so organised, neat and clear.
Capabilties, efficiency and concern for quality were all excellent. Great communication and friendly helpful people.
Epichem’s results are reliable and they are quick to respond to questions.
There is a strong collaboration spirit and we really liked how Karen and Martine managed the project. Very cordial, friendly and professional.